Policies

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CALL: 207 518-0401

Email info@Mrs-os.com

Mrs. O's Policies



About our Services


All our services are done by the hour & billed by the hour.


We work all hours of the day. Services at night from 8pm to 6am will be charged at time and the half.


Our office hours are from 9am to 5pm. Call us at (207) 518-0401


Mrs. O's and its employees have the right to deny any service which is illegal or where the employee feels immoral towards.


Mrs. O's reserves the right to bring in a third party to help complete your service if needed.



Scheduling & Cancellation         

Scheduling can be done over Email or the phone

call us at 207-5180401 or Email us info@mrs-os.com


As of October 1st 2019, our policies regarding cancelations for all Mrs. O’s services will be changing. Our new cancelation policy will now incorporate a 24-hour cancelation time frame. All bookings that are not canceled with 24 hours of scheduled time will be charged 50% of the negotiated fee. The new policy change will allow us to make sure our employees are meeting their desired hours and pay, and will also allow us to reschedule anyone who is on a waiting list within 24 hours. This will apply to all Mrs. O’s services including residential and commercial cleanings.



Insurance       

Mrs. O's is fully insured by All-State. For questions or concerns please reach out to us via info@mrs-os.com



Payment    

Payment will be done in cash, or checks after the service or Mrs. O's will invoice you. Invoices are due 30 days from date of service. When working with commercial cleaning or party planning payment methods can be discussed.


"We do everything you don't want to do!"